Payment Policy: 

Valid credit card details are required to secure the booking. Payment for the first night of your booking may be taken up to 14 days prior to your date of arrival. We charge 1.5% surcharge on Visa and Mastercard, 2.5% surcharge on Amex, JCB and Union card.

Cancellation Policy:

We require a minimum of 14 days' notice for cancellations. Cancellations made within 14 days of the check-in time forfeit the full amount of accommodation cost unless we resell the accommodation.

Children and Extra Bed Policy:

Max 2 children, 12 years and under stay free of charge with parents/guardians when using existing bedding.  Children over 12 years will require an extra bed with a cost of AU$25/- per night.

Reception Hours: 9:00am to 7:00pm

Check-in: 2:00pm to 7:00pm
Check-out: 10:00am 

Late check-in: Contact reception on 03 5237 6100 prior to arrival for after-hour check-ins

Late check-out: A surcharge of $50/- applies for check-out after 10:00am